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Purchasing Our Products

# Are there minimum quantities to order?

Yes, we do have minimums on our stock products as well as on custom branding projects. Email customerservice@ecopaxinc.com or call 484.546.0700 for more information about the specific products you are interested in. 

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# Are you able to make black foam plates and bowls?

Yes, along with the standard white foam products, we can make black plates and bowls. We also make  beige and or any color providing minimums for custom colors are met. 

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# As a distributor, can I pay my orders by credit card? 

Yes, for our customers, we accept all major credit cards, including Visa, Mastercard, AMEx and  Discover. However we do not accept debit/credit cards associated with checking accounts.

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# Can I place an order through your website?

Not yet! We are working to move our ordering process online. In meantime, our Ecopax customer service team helps buyers find exactly the right product quickly. Email customerservice@ecopaxinc.com or call 484.546.0700 

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# Do your containers come in colors other than white? 

Yes, our products come in a wide range of colors depending on the material – ivory, black, clear and even red. Custom colors can also be done for certain products, like foam, but lead times vary and minimums apply. 

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# Does Ecopax offer retail products for convenience and grocery stores? 

Yes we do! Our Apollo line of party and tableware products offer the quality and price point that customers will buy again and again. Looking for a private label option – we can do that too. Email  customerservice@ecopaxinc.com or call 484.546.0700 

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# How can I buy Ecopax foodservice products?

Our products are available through restaurant distribution and foodservice supply companies. You can also find our retail products in grocery and convenience stores in your area.
Need help finding an Ecopax distributor? Call our customer service team at 484.546.0700 

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# How can I find an Ecopax distributor in my area?

Give us a call at 484-546-0700 or email us at customerservice@ecopaxinc.com, we will help you find the distributors in your area that are best suited to service your needs.

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# How do your containers measure up to other containers available in the market today?

Ecopax containers deliver better quality at more affordable prices. In fact, we encourage you to use our website search function to find what you need. Here’s how: 

  • Use our competitor search feature found on the left hand side of any page on our website 
  • Enter the item # in the field and hit ͞FIND
  • Similar Ecopax products will be displayed
  • Contact customer service to request a sample of the product that most closely matches your existing container
  • Once you receive it, we think you will notice how our designs and quality materials perform better than your current products and delivers the best value for your dollar.
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# I am currently using fiber containers. Do you have containers that perform better and are more  economical than fiber? 

Try our Pebble box container! By introducing earth minerals into the manufacturing process, we are able to deliver a higher quality container using 40% less plastic. Click here to learn more about it

Want to see the quality and durability for yourself? Request a sample

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# I’m a small restaurant/caterer near Easton, can I buy direct from Ecopax? 

Thank you for supporting local business! Please get in touch with us and we can refer you to local distributors who carry the Ecopax products you need. 

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